by Chrisspeak | Sep 30, 2024 | Leadership, Perspectives
If digital transformation is supposed to make a meaningful impact on your business—enhancing customer experiences, streamlining operations, and creating new growth opportunities, how do you know if it’s working? What are the Key Performance Indicators (KPIs) to help...
by Chrisspeak | Sep 30, 2024 | Leadership, Perspectives
Today’s customers want a seamless journey across every channel. They want to start on their phone, pick up on their tablet, and finish in-store, with everything connecting smoothly. Achieving that omni-channel experience is what sets successful brands apart. We are...
by Chrisspeak | Sep 30, 2024 | Leadership, Perspectives
Digital transformation allows you to take a fresh look at your business model, seeing where you can do things better, smarter, or completely differently. It lets you reimagine what’s possible. Let’s start with a few companies that didn’t just improve—they redefined...
by Chrisspeak | Sep 30, 2024 | Leadership, Perspectives
Digital transformation is exciting but where do you even start? Many businesses make the mistake of trying to transform everything at once, only to find themselves bogged down in half-finished projects that never quite deliver. Successful digital transformation starts...
by Chrisspeak | Sep 30, 2024 | Leadership, Perspectives
While digital transformation sounds exciting—new tools, new opportunities, new ways to grow, it can come across as intimidating, disruptive, and even threatening for employees. Change is hard, and it’s human nature to resist it. But if you want your digital...
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