SWOT Analysis—Strengths, Weaknesses, Opportunities, and Threats—is a popular tool for assessing a business’s position.
It should be a strategic tool, but too often, it’s used in a superficial way as a routine exercise.
The Pitfalls of a Superficial SWOT Analysis
1. Just Filling the Quadrants
Far too often, I have observed teams quickly fill out the four quadrants, often using generic statements like “good customer service” or “increasing competition”, etc
This checklist approach turns SWOT into a shallow exercise, missing the chance to uncover actionable insights.
Without deeper reflection or data, and digging deeper into what these mean for the business, it fails to guide strategic direction.
2. Lack of Strategic Insight
It is not enough to land on just surface-level observations like “strong brand awareness” or “high competition”.
Without analyzing why these factors are important or how they impact long-term goals, SWOT loses its strategic value and doesn’t help businesses make informed decisions.
3. No Prioritization or Connection
It is important to prioritize and think about on how these factors interrelate.
Doing so buries critical issues.
Moreover, failing to see how strengths can leverage opportunities or how weaknesses could expose threats results in missed chances for growth or risk mitigation.
How to Make SWOT More Strategic
Here are some key strategies to turn it into a truly strategic tool:
1. Use Data-Driven Insights
Don’t rely on assumptions.
Back up your SWOT analysis with real data—whether that’s customer feedback, market research, or financial metrics.
Example: Instead of vaguely listing “high customer satisfaction” as a strength, use specific metrics like NPS scores or customer retention rates to support your claim. This makes the analysis more meaningful and actionable.
2. Focus on Strategic Relevance
Ensure that each entry in your SWOT is directly tied to your business goals. Your strengths, weaknesses, opportunities, and threats should be relevant to your core strategies.
Example: If entering a new market is a strategic priority, assess how current strengths or weaknesses impact that plan. Are you positioned to take advantage of this opportunity?
3. Connect the Dots Between Quadrants
SWOT isn’t just about filling in blanks—look for connections between strengths, weaknesses, opportunities, and threats.
Ask – How can you use your strengths to seize opportunities or defend against threats?
Example: If “innovative product development” is a strength and “new competitors” is a threat, leverage your innovation to stay ahead of the competition.
4. Turn Weaknesses Into Opportunities
Don’t just stop at identifying weaknesses.
Instead, consider how these weaknesses can be turned into growth opportunities.
Example: If your weakness is “limited digital marketing expertise,” use it as an opportunity to invest in training or hire experts. This could help you stand out online and drive more business.
5. Prioritize for Action
Not all SWOT items are equally important.
Rank them based on strategic impact and focus on the issues that have the biggest potential to affect your business.
Example: If a market trend offers a key opportunity, allocate resources to capitalize on it, rather than spreading yourself thin across less important areas.
6. Build Actionable Strategies
SWOT should lead to action. For each item in your SWOT, ask:
What will we do about this? Whether it’s leveraging a strength or mitigating a threat, each point should result in a clear, actionable strategy.
Example: If “strong brand loyalty” is a strength, build an action plan to deepen customer relationships, perhaps by launching a referral program or offering exclusive deals to loyal customers.
Use SWOT as a Strategic Tool, Not a Checklist
SWOT analysis should be much more than just filling in quadrants.
When done thoughtfully, it’s a dynamic tool that helps businesses make better strategic decisions.
By digging deeper, using data-driven insights, prioritizing key issues, and connecting the dots, you can turn a superficial SWOT into a strategic roadmap that drives real growth and prepares your business for the future.
This article is written by Christina Lim, the author of the book Not a Marketing Textbook.