Between being nice and being firm

Between being nice and being firm

A young team leader I was coaching asked how he could be firm and nice at the same time. He understands that he needs to be firm to drive desired actions and results from his team. As a supervisor, he was afraid that his team might keep a distance from him. He still...
Do you cry your way out of a problem?

Do you cry your way out of a problem?

I was planning for a holiday with my 13 years old daughter a few years ago. It was my first trip to that city, and I tasked her to develop the full itinerary once I had booked the flight and accommodation. I told her I was going to switch off the moment we land at the...
Driving straight and around

Driving straight and around

A family friend Henry was driving us around a small estate in Victoria of Australia when he recounted the story of his niece, Beth, who drove him around when she first got her driver’s license. Upon reaching a little roundabout, usually planted right in the junctions,...
Working with people – the story of L & R

Working with people – the story of L & R

My years in the advertising industry as a suit allowed me to interact with many different types of people. I had two interesting client contacts, L and R, from the company Du Pont. L & R were each responsible for different sets of product portfolio. We arranged...