Mid Career Change: Evolve or Transform?

Mid Career Change: Evolve or Transform?

“History is a study of change but ironically used as a map for the future.” We look to the past to guide us, but what if the map we follow limits us? What if clinging to the familiar holds us back from a future we can’t yet imagine? As individuals,...
Empathy and Product Design

Empathy and Product Design

In 2001, the Segway was launched with the promise of revolutionizing urban transportation. It was sleek, cutting-edge, and backed by a lot of excitement. Imagine cities being filled with people gliding effortlessly to their destinations! But instead of becoming a...
The Potemkin Village of Social Media

The Potemkin Village of Social Media

I have recently come across the concept of the Potemkin village. It refers to an elaborate facade designed to give an impression of prosperity while concealing the less impressive reality underneath. The term comes from the 18th century, when Grigory Potemkin, a...
KPIs for Digital Transformation

KPIs for Digital Transformation

If digital transformation is supposed to make a meaningful impact on your business—enhancing customer experiences, streamlining operations, and creating new growth opportunities, how do you know if it’s working? What are the  Key Performance Indicators (KPIs) to help...